Privacy Policy

At Florencia Quiroga ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://florenciaquiroga.netlify.app or interact with our services.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

• Name, email address, phone number, and mailing address.
• Information you submit through our contact forms, consultation requests, or communications.
• Property preferences, budget range, timeline, and other real-estate-related details you choose to share.

Automatically Collected Information

• Device and browser type, IP address, operating system, and referring URLs.
• Pages visited, time spent on pages, and general usage patterns.
• Cookies and similar tracking technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the real estate services you request.
• Send property updates, appointment reminders, and transaction-related communications.
• Send marketing messages (only if you have explicitly consented).
• Improve our website, services, and client experience.
• Comply with legal and regulatory obligations.

3. SMS / Text Messaging Communications

When you provide your phone number and opt in to receive text messages from Florencia Quiroga, you consent to receive SMS communications related to our real estate services. You will see two separate consent options on our contact form — one for non-marketing (transactional) messages and one for marketing messages. Neither is required to submit the form.

Opt-Out: You may unsubscribe at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and no further SMS communications unless you re-subscribe.

Help: Reply HELP to any SMS message, or contact us at florenciasolquiroga@gmail.com or +1 (786) 678-9888.

Message and data rates may apply. Message frequency will vary depending on your preferences and interactions with us.

4. How We Share Information

We do not sell your personal information. We may share limited information only in the following circumstances:

• Service providers: Trusted subcontractors who assist with operating our website, CRM, email, and customer service — all of whom are bound by confidentiality obligations.
• Legal compliance: When required by law, subpoena, or government request.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, subject to equivalent privacy protections.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

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